FAQ

Answers to the most important questions – clearly summarized for you.

 
 

General questions

Is my order secure?

Yes, your data is protected with SSL encryption . We also offer secure payment methods such as PayPal, credit card, and Klarna.

Are there any additional costs?

No – all prices include taxes and shipping costs . There are no hidden fees.

Can I return my order if I am dissatisfied?

Of course. You have a 30-day satisfaction guarantee and can easily return your product.

How can I contact customer service?

Our support team is available 24/7 via email and usually responds within 24 hours.

What makes your service special?

We value transparency, fast processing, and personal support . Every customer is treated like a regular customer.

Questions about the product

How does the Handora™ massager work?

The device mimics the natural movement of human hands and combines kneading massage with soothing red light heat. Simply switch it on, put it on, and relax – completely effortless.

What massage programs and intensity levels are available?

Handora™ offers 3 different modes and 2 heat levels. This allows you to customize the massage to your individual needs – from gentle relaxation to an intense deep tissue massage.

Is red light heat safe for the skin?

Yes, the integrated dual red light technology is skin-friendly and safe. It provides pleasant warmth and improved blood circulation – just like a professional treatment.

Which areas of the body can I massage with Handora™?

The device is versatile and can be used on the neck, shoulders, back, arms, legs, and even calves. Thanks to the flexible fastening straps, it remains stable anywhere.

Do I need to buy batteries or is it rechargeable?

Handora™ is charged via USB cable – no batteries required. A full charge is sufficient for multiple uses.